SURVEY-DRIVEN ACTIONS

Three survey results are driving workforce action.

Each action starts with an exact survey result. Hallmark data constrains the response; people approve execution.

Sources matched · Updated 8:42 AM
AI drafts actions. Workforce and clinical owners approve execution.
AI ACTION · REVIEW

5 West night staffing does not match acuity

#024
01

SURVEY RESULT Press Ganey

“Staffing levels in my unit allow me to provide high-quality care.”

36% favorable94 responses-13 pts
02

AI ACTION CREATED

Release 14 shifts 7 days earlier · move 24 float hours · keep 48-hour fallback · repeat WF-17

03

WHY THIS ACTION

Nurses said “we cover beds, not acuity” and “one callout changes the whole night.” Hallmark shows peak demand Tuesday–Thursday, 14.6% open shifts, and 21 eligible preference matches.

04

WHAT TO DO

Review shifts and guardrails, then approve.